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Services

Parrott Insurance & Benefits offers a variety of valuable services to your employees and your Human Resources team. We have a staff of fully-licensed specialists, thoroughly trained and available to assist with any aspect, issue or question about your individual program.

Services Provided Directly By Parrott Insurance & Benefits
* Promote employees understanding of their benefits package
* Resolution of claims issues for medical, dental, disability, pharmacy, etc.
* Answer questions about benefits and COBRA; assist with enrollment changes
* Provide premium costs information
* Assist employees in making the most cost-effective choice for dependent coverage
* Verify coverage and assist in securing ID cards

Assistance Provided to Human Resources Staff
* Support for enrollments, terminations and changes
* Resolve billing errors or questions
* COBRA assistance
* Disability and life claims
* Eligibility and renewal audits
* Full renewal information packet annually
* Set-up intranet Web site for HR and employees
* Offer valid options for all company-offered benefits, including voluntary benefits for employees choosing self-paid

Education and Communication
* Conduct employee benefits meetings and provide customized brochure summarizing plan
* Meet with new hires to review employee benefit package and complete enrollment materials
* Notify accounting of new enrollments, terminations and changes
* Prepare payroll deduction amounts
* Assist new employees with short-term insurance information if needed during probationary period
* Inform employees of pre-existing condition provisions, HIPAA certificates, COBRA
* Process enrollments and changes online directly with the carrier

Benefit Intranets
* Parrott Insurance & Benefits provides benefit intranet sites to clients with 25 or more employees who are interested in receiving this service. Log-in your company’s intranet or view a sample site.